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Everyone

Hospital Authority

Nougat

HA Go is an application developed by the Hospital Authority (HA) that serves as a comprehensive platform for managing healthcare services. This app, designed for the Android platform, integrates various features aimed at enhancing patient experience and accessibility. Users can conveniently download HA Go to their devices to take control of their healthcare needs.

The app includes a feature called My Appointments, which allows patients to review their upcoming appointments as well as attendance records for the past year. This function ensures that users can keep track of their healthcare engagements without the need for external reminders.

Additionally, HA Go provides the BookHA feature, which facilitates the booking of Specialist Outpatient Clinic (SOPC) appointments. This feature covers a range of medical specialties, including Anaesthesiology, Cardiothoracic Surgery, Clinical Oncology, Ear, Nose and Throat, Eye, Gynaecology, Medicine, Neurosurgery, Obstetrics, Orthopaedics & Traumatology, Paediatrics, and Surgery. Through this platform, patients can submit applications for new case appointments, streamlining the process of accessing specialized care.

The My Health Info section offers patients access to health information and instructions prescribed by healthcare professionals. This content is delivered in various formats, such as e-pamphlets, videos, and soundtracks. The soundtrack player within this feature includes repetition control, enabling users to listen to the information in a way that suits their learning preferences. Information provided is sourced from the Hospital Authority, ensuring reliability.

For payment convenience, HA Go incorporates the Pay HA feature, which enables patients to settle fees and charges digitally. Users can view their bills and take advantage of multiple payment options, including "Scan and Pay" and "Barcode for convenience stores". This functionality simplifies the payment process, making it easier for patients to manage their financial obligations related to healthcare services.

The app also caters to patients undergoing rehabilitation through its Rehab feature. This section allows users to follow prescribed exercises designed by therapists at their own convenience, whether at home or in the community. The rehabilitation program incorporates multimedia materials, including videos and interactive games, making the experience more engaging and accessible.

Another important component of HA Go is the Medication feature, which assists patients in managing their medications. Users can find their dispensing records, access essential drug information, and review any allergy records. This feature aims to promote informed medication management, helping patients stay on top of their health requirements.

HA Go is available in both Chinese and English, catering to a diverse user base and ensuring accessibility for non-native speakers. The app is designed with user-friendliness in mind, allowing individuals of varying technological proficiency to navigate its features easily. This focus on accessibility reinforces HA's commitment to improving patient engagement in healthcare.

In addition to these core features, HA Go is continuously evolving, with plans to introduce new functionalities in the near future. This commitment to improvement means that users can expect ongoing enhancements that may further streamline their healthcare management.

The integration of various features within a single application reflects HA Go's purpose of providing a one-stop solution for healthcare management. By combining appointment scheduling, health information access, payment processing, rehabilitation support, and medication management, HA Go empowers patients to take charge of their health in a cohesive and efficient manner.

With the ability to access crucial healthcare resources at their fingertips, patients using HA Go can manage their healthcare journey more effectively. The app not only simplifies processes but also fosters a sense of autonomy among users regarding their health and wellness. 

Incorporating modern technology into healthcare, HA Go stands as a valuable tool for patients seeking to enhance their experience with healthcare services. The app’s diverse features cater to a variety of needs, ensuring that users can engage with their healthcare providers and manage their health effectively. By downloading HA Go, patients can benefit from an integrated approach to healthcare management, making the app a significant asset in their healthcare journey.

"HA Go": One-stop app for easy management of one’s own healthcare at fingertips.

HA Go

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